China Parcels is an online parcel tracking service. We are not a delivery company. We do not deliver parcels and are not official representatives of China Post. Don't write us messages such as: Where is my package? When will I receive the package? How can I change the delivery address? Find out our help section.

If you have problems with the parcel, you should:

• Contact to Courier;
• Contact the Online Store (Seller) and open an issue to refund money.

If you have any questions unrelated to the packages, you can send your message through the form below, and we will be happy to answer them.